How to Install the App Visit the Zendesk Marketplace and search for "What is your problem". Click Install to add the app to your Zendesk environment. During setup, you’ll be prompted to enter your email address, credit card, and billing information. Your first report is completely free! Once setup is complete, you're ready to generate your first report. Pricing & Billing No subscriptions. No hidden fees. You only pay for what you use. You’ll receive a price quote before generating a report. You must approve the quote before any charges are made. How pricing works: Base fee : $2.99 per report Usage fee : Based on the number of characters (tokens) in the selected Zendesk tickets Characters Analyzed Price per 1,000 Characters Up to 50,000 $0.50 50,001 – 80,000 $0.45 (10% discount) 80,001 – 100,000 $0.40 (20% discount) Over 100,000 $0.375 (25% discount) Example: If you select tickets totaling 40,000 characters , the cost is: 40 × $0.50 = $20.00 Base fee = $2.99 Total = $...